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Privacy Policy

The protection of your personal data is very important to us. We therefore process your data exclusively on the basis of the applicable legal provisions (GDPR, Austrian Telecommunications Act). In this privacy policy, we inform you about the most important aspects of data processing within the scope of our website and our services.

1. Controller

Controller in the sense of the GDPR:
Goran Lazarevic
Kerpengasse 39
1210 Vienna, Austria

E-mail: [email protected]
Phone: +43 676 3065432

2. Purpose of data processing

We process personal data in particular for the following purposes:

  • Handling enquiries regarding airport transfers and taxi rides
  • Execution of bookings and transport contracts
  • Contacting you in case of questions or changes (e.g. delays, flight changes)
  • Invoicing and accounting of our services
  • Compliance with statutory retention and documentation obligations

3. Categories of processed data

Depending on the type of enquiry or booking, the following data may be processed in particular:

  • Basic data (name, salutation, company where applicable)
  • Contact details (phone number, e-mail address)
  • Trip data (pick-up and destination address, date, time, flight number, number of passengers, luggage information)
  • Communication data (content of e-mails or contact form messages)
  • Billing data (e.g. invoice address, payment information where required)

4. Legal basis

The processing of your personal data is carried out on the following legal bases in accordance with Article 6 GDPR:

  • Art. 6(1)(b) GDPR – performance of a contract or in order to take steps prior to entering into a contract (e.g. offers, bookings, trip management).
  • Art. 6(1)(c) GDPR – compliance with a legal obligation (e.g. tax and commercial retention obligations).
  • Art. 6(1)(f) GDPR – legitimate interests (e.g. IT security, defence of legal claims).
  • In individual cases, on the basis of your consent pursuant to Art. 6(1)(a) GDPR (e.g. for optional marketing communication, if offered).

5. Disclosure of data to third parties

Your personal data will only be disclosed to third parties insofar as this is necessary for the fulfilment of the transport order or for legal reasons. This includes in particular:

  • Partner taxi companies and drivers who actually carry out the trip
  • Technical service providers (e.g. hosting providers, e-mail providers)
  • Tax advisors, authorities or other public bodies where we are legally obliged to do so

As a rule, there is no transfer of data to third countries (outside the EU/EEA), unless this is necessary for the performance of a service requested by you or appropriate safeguards in accordance with Art. 44 et seq. GDPR are in place.

6. Storage period

We store personal data only for as long as is necessary for the purposes described above or as required by statutory retention periods.

  • Contract and booking data are usually stored for the duration of the business relationship and beyond that for the statutory retention period (e.g. 7 years under Austrian commercial and tax law).
  • Data from enquiries (without subsequent booking) are deleted after a reasonable period if there is no further necessity for processing.

7. Server log files & technical data

When you visit our website, certain technical information is automatically collected and stored in so-called server log files. This may include in particular:

  • IP address and IP location
  • Date and time of access
  • Visited pages / files
  • Browser type and version
  • Operating system
  • Referrer URL (previously visited page)

These data are used exclusively for technical operation, optimisation of the website and system security and are not combined with other data that would allow identification of a specific person.

8. Cookies & tracking

Our website may use cookies in order to provide certain functions (e.g. language settings, session management) or for statistical analysis.

You can configure your browser to inform you about the setting of cookies and to allow cookies only in individual cases, to exclude the acceptance of cookies for specific cases or in general, and to enable the automatic deletion of cookies when closing the browser. If cookies are disabled, the functionality of the website may be limited.

If additional analytics or marketing tools (e.g. Google Analytics) are used, they will be explained separately in a dedicated cookie or tracking information, including the relevant legal basis.

9. Contact form & e-mail

If you contact us via the contact form on the website or by e-mail, the data you provide will be processed for the purpose of handling your enquiry and for possible follow-up questions. These data will not be passed on without your consent, unless this is necessary in order to process your enquiry or booking.

10. Your rights as a data subject

With regard to your personal data processed by us, you generally have the following rights under the GDPR:

  • Right of access (Art. 15 GDPR)
  • Right to rectification (Art. 16 GDPR)
  • Right to erasure (Art. 17 GDPR)
  • Right to restriction of processing (Art. 18 GDPR)
  • Right to data portability (Art. 20 GDPR)
  • Right to object to processing (Art. 21 GDPR)
  • Right to withdraw consent at any time (Art. 7(3) GDPR)

If you wish to exercise any of these rights, please contact us at: [email protected].

11. Right to lodge a complaint

If you believe that the processing of your data violates data protection law or that your data protection rights have been infringed in any way, you have the right to lodge a complaint with the competent supervisory authority.

In Austria, this is the:

Austrian Data Protection Authority
Barichgasse 40–42
1030 Vienna
www.dsb.gv.at

12. Changes to this privacy policy

We reserve the right to amend this privacy policy from time to time so that it always complies with current legal requirements or in order to reflect changes to our services (e.g. the introduction of new services). The new privacy policy will then apply to your next visit.

Last updated: 01/2026
This English version is for information purposes only. In case of doubt, the German privacy policy shall prevail.